Privacy Policy for app.ikvala.com

Last Updated: 22 November 2025

This Privacy Policy explains how HOLY Krishna – IKVALA (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use app.ikvala.com (“the Platform”). By accessing or using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account on the Platform, we may collect:

• Name

• Email address

• Password (encrypted and not accessible to us)

• Contact information

1.2 Social Media & Third-Party Integrations

To publish content on your behalf, we require authorization to connect to external platforms, including:

• Facebook / Instagram (Meta Business Suite)

• Google Business Profile

• LinkedIn

When you connect these accounts, we may receive:

• Profile name and ID

• Access tokens

• Page or business account permissions

• Publishing rights

• Basic analytics or insights (if granted)

We do not store your social media passwords.

1.3 Content & Media

We collect the content you choose to upload or schedule, such as:

• Images, videos, text, captions

• Posting schedules and history

1.4 Usage Data

To improve user experience, we may collect:

• IP address

• Device information

• Browser type

• Interaction data (pages visited, actions performed)

2. How We Use Your Information

We use the collected information to:

• Authenticate your account

• Publish content on your connected platforms

• Manage scheduling and automation

• Provide analytics and reporting

• Improve platform performance and user experience

• Offer customer support

• Ensure security and prevent misuse

We never publish content without your explicit action or scheduling.

3. How We Share Your Information

We may share information only in the following situations:

3.1 With Connected Social Media Platforms

Your information is shared only as required to:

• Publish posts

• Retrieve insights

• Manage your connected accounts

Each platform has its own privacy policy.

3.2 Service Providers

We may use secure third-party services for hosting, analytics, or customer support. These providers are obligated to protect your data.

3.3 Legal Requirements

We may disclose data if required by law or to protect our rights and users’ safety.

We never sell or rent your personal data.

4. Data Storage & Security

We use industry-standard security measures to protect your data, including:

• Encryption of access tokens

• Secure HTTPS connections

• Regular security audits

Your data is stored only as long as needed for providing our services or as required by law.

5. Third-Party Permissions

Because our Platform posts content on behalf of users, we require certain permissions, including but not limited to:

• Manage pages or business profiles

• Publish content

• Read insights

• Access media libraries

You may revoke permissions at any time through:

• Facebook Business Integrations

• Google Account Permissions

• LinkedIn Account Settings

Revoking permissions may disable some Platform functionalities.

6. Your Rights

You may request to:

• Access your data

• Update or correct your data

• Request deletion of your account

• Export your data

• Withdraw third-party permissions

To request any of these, contact:
📧 support@ikvala.com

7. Cookies & Tracking

We may use cookies to:

• Maintain session logins

• Analyze traffic

• Improve user experience

You can change your cookie settings in your browser.

8. Children’s Privacy

The Platform is not intended for children under 18 (or applicable local age).
We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Platform indicates acceptance of the updated policy.

10. Contact Us

For questions or privacy requests, contact us:

HOLY Krishna – IKVALA
📧 Email: support@ikvala.com
🌐 Website: https://app.ikvala.com